Independent assistance for Trend Micro products, billing, renewal, installation and troubleshooting.
Trend Micro offers security products used for antivirus protection, internet security, identity or privacy features, VPN options and device protection. Many customers need help with installation, renewal, activation, account sign-in, billing questions and update errors.
Total Refund Help Center provides independent guidance for users who want help understanding these issues and arranging technician assistance.
Common Trend Micro products and features customers ask about.
Antivirus+ Security is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
Internet Security is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
Maximum Security is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
Premium Security is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
VPN Proxy One is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
ID Security is a Trend Micro product or feature commonly used for device security, browsing protection, privacy or system safety. We can help users understand setup, renewal, update and common troubleshooting steps.
If you face any problem with this antivirus, our one-time help plan and annual support plan are available for assistance.
Best for one issue or one-time setup assistance.
Best for customers who want ongoing antivirus help for the year.